Author Archives: mjs

Design Patterns for Smarter Cities

It is counterintuitive, but as Wired says, building more roads increases traffic. How can we do better? On a wall at Xerox Services in Los Angeles there is a photo of Sepulveda Grade packed with cars from the 1950’s and 1960’s. As a colleague observed … Continue reading

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Hunters to Collaborators: Transitioning to Agile Organizations

When edge cases become typical they signal transitions. Then we need new thinking for real understanding. Edge cases are usually rare and far from the norm. They can challenge and inform how we think. They come up in answering even simple seeming questions on our project, which is developing analytics for … Continue reading

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Going Beyond “Smart”: How Combining Big Data With People Enables Smarter Action in the “Big Picture”

Traffic and parking enforcement is at the heart of running a city. Every day officers drive or walk their beats. They respond to accidents and help citizens. They enforce regulations to keep cities running smoothly like preventing double parking, which … Continue reading

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Creativity and its Expression

I am focused on creativity and expression and how we tap into a source of inspiration and are driven to express it. You don’t write papers with titles like Letting Loose the Light, The Next Knowledge Medium, or Toward Portable Ideas if something like this isn’t on your mind. … Continue reading

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An Innovation Arboretum

Alan Kay is famously quoted as saying that “the best way to predict the future is to invent it.” I agree. I believe in the power of the imagination and in purposeful innovation to make a positive difference in the … Continue reading

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